Services

Free Lead List

Get a free lead list with every campaign - a $200 value!

To learn more details on how to get your list of 200 leads, simply fill in our no obligation request a quote form and mention offer code "FREELEADLIST" in the comments.*

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* - Available to new customers only. Offer applies only to one month or longer campaign purchases.

Order Taking

TeleArk’s order taking service can fulfill all of your order taking needs. We provide live sales, real-time customer service and a fast and efficient way for your business to get customers. Your customers and client rely on your company, and appreciate your customer service. Don’t risk entrusting an inconsistent and mediocre order center with your valuable business.

TeleArk targets your customers!

For companies that have huge order traffic coming in, TeleArk can ease the burden and alleviate the stress of too many callers. We provide our clients with a healthy live order taking system that guarantees accomplished orders. We acknowledge that customers calling in require a fast and timely response. TeleArk guarantees that! Our agents are trained to administer the utmost care when dealing with every order placed.

 

Interested in learning more about TeleArk's services ?

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Customer Service and Support

TeleArk targets your customers!

TeleArk's customer service and support agents provide the highest level of customer service to your inbound customers.  We offer a variety of inbound customer service and support solutions that fit the needs of any business:

  • Inbound Phone Customer Service - Answer customer questions over the phone for order taking, tracking, etc.
  • Inbound Phone Support - We answer phones at nearly any level.  From filing simple support tickets to full technical support, we offer nearly any solution.
  • Direct Email and Ticket Support - Using our solution or yours, we answer customer email and technical support tickets 24 hours a day, 7 days a week.
  • Live Web Interactive Chat - We answer any questions that your customers may have about your business, in real-time, over the web.

One of the most important aspects that keeps businesses operating are the clients and customers who invest in their products and services. One way to ensure that they stay is outstanding customer service support. TeleArk employs a courteous and sincere approach when dealing with customer inquiries, resulting in a positive experience for the customer. We never back away from a call and we ensure that every inquiry is satisfied in the most polite and professional manner. We do it the "TeleArk way".

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Inbound Services

It is important for any business or organization to have a central point of contact for which all customer contacts are managed. This is generally a significant component of a company’s customer relationship management and needs to innovatively address quality, consistent and convenient communications with all clients.

TeleArk targets your customers!

Most businesses don’t have the capacity to meet these needs. Unfortunately, instead of outsourcing this service, it is often left de-centralized.

TeleArk's inbound call center services provide outstanding quality and convenience. Let our team of highly trained and friendly inbound call agents take care of your customers, while significantly reducing your costs, overhead and overall capacity.

Customer Service and Support

Customer service is an integral part of any company’s customer value proposition and can play an important role in the ability to generate a consistent revenue stream. Customer service doesn’t end after the sale, but is an experience that should span before, during and after a purchase. There are some who argue that customer service has declined in recent years, and stems from the lack of understanding at the executive and middle management levels.

One of the most important aspects that keeps businesses operating are the clients and customers who invest in their products and services. One way to ensure that they stay is outstanding customer service support. TeleArk employs a courteous and sincere approach when dealing with customer inquiries, resulting in a positive experience for the customer. We never back away from a call and we ensure that every inquiry is satisfied in the most polite and professional manner. We do it the "TeleArk way".

Order Taking

TeleArk’s order taking service can fulfill all of your order taking needs. We provide live sales, real-time customer service and a fast and efficient way for your business to get customers. Your customers and client rely on your company and appreciate your customer service. Don’t risk entrusting an inconsistent and mediocre order center with your valuable business.

For those fortunate companies that have huge order traffic coming in, TeleArk can ease the burden and alleviate the stress of too many callers. We provide our clients with a healthy, live order taking system that guarantees accomplished orders. We acknowledge that customers calling in require a fast and timely response and guarantee our services will do so. TeleArk agents are trained to administer the utmost care when dealing with every order placed.

 

Interested in learning more about TeleArk's services?

Request a Quote Today >>

Surveys

TeleArk recognizes "benchmarking" as an effective business tool that helps any company understand their market. We will help any business profile their market through telephone "surveys", or telemarketing. We offer multiple types of surveying options and capabilities with detailed reporting and statistics.

TeleArk targets your customers!
Our surveys can be given and 100% branded to your organizations goals and efforts. Formats for conducting surveys from TeleArk include:
  • Web based surveys
  • Telephone surveys
  • Email surveys

TeleArk's agents will interview every prospect contacted and ask the right series of questions ensuring accurate responses. We use the best techniques and we assure effective representation  Our agents are courteous, very organized, and well trained to tackle any interviewee they interact with. Their telemarketing and interviewing skills will always results in a positive image for your company.

Interested in learning more about TeleArk's services?

Request a Quote Today >>