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  • user notice: The custom_breadcrumbs_nodeapi() function called token replacement with an array rather than a string for $text in /home/teleark/public_html/modules/token/token.module on line 263.

TeleArk Integrates with Salesforce.com

Posted Mon, 2009-09-21 06:48
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Virginia Beach, VA – Press Release: TeleArk announced today that we have partnered with Salesforce.com to improve our productivity on behalf of our clients. This integration of resources and capabilities greatly expands our ability to serve our customers in all facets or our business: Sales lead development and qualification, appointment setting, cold calling services, inbound and outbound call centers and database management. The TeleArk portal will continue to provide the services our clients have enjoyed:

  • Complete reporting of leads and appointments generated for your sales force
  • Retrieval of recordings of successful appointment calls
  • Event Calendar for inter-team synchronization
  • Appointment importation directly to your Microsoft Outlook or other calendar
  • Real-time support ticket submissions and invoices directly from your TeleArk team
  • Calendar integration so appointments do not conflict with your sales meetings, seminars and other internal functions
  • Support for Salesforce.com Developer, Enterprise and Unlimited editions that support the Salesforce.com API

    • Salesforce.com is a customer relationship management firm (CRM) and has developed very sophisticated software to improve productivity. Their Sales Cloud, Service Cloud2 and Custom Cloud are unique and enable users to have nearly infinite control of their sales and customer service activities. Our partnership with Salesforce.com will provide TeleArk customers with such innovations as; detailed reporting of the return-on-investment (ROI) of the TeleArk campaign on their behalf and automatic updates of the sales leads in the system. The TeleArk's Salesforce.com integration is part of our plan to continuously upgrade our capability to provide our clients with the best in contact management services.