When I first started my job as a lead generation representative I really had no idea what I was getting into. With no formal training or experience, I had to pick things up on my own. Years later I have moved on to a new and higher position and the skills I learned gave me the foundation that I needed to carry on with my new lead generation responsibilities. I took many of the skills that I practiced on a daily basis and perfected them. I continued to enhance myself professionally. Although my title and pay may have changed, the techniques I employed in this position have not.