The Right Sales Process Outsourcing (SPO) Company for Appointment Setting
Take the time to thoroughly vet TeleArk. A successful sales cycle partnership is a critical boost to your company's success and can help you achieve significant growth in sales. Ask for what you need to support your due diligence. TeleArk's track record in your industry is outstanding. You will be very comfortable with TeleArk's processes and their people.
When does it make sense to outsource a telemarketing campaign versus running it yourself?
If you do not have experience with hiring, training and managing a group of outbound callers, you are better off learning the process by working with an SPO. One of the key problems of running it yourself is finding and retaining top callers. Frequent turn over will drive you crazy. The cost of benefits, taxes, workspace overhead and liabilities will be gone. TeleArk goes through hundreds of callers to select a core group of professional sales associates who will exceed expectations.
How long does it typically take to start generating results on a SPO campaign?
When you engage TeleArk as your partner, it may not be realistic to expect your investment to pay for itself immediately. Remember, 'what is in motion stays in motion”. At the start of your campaign there is zero motion – zero momentum. TeleArk's campaigns get better results over time because your dedicated sales associate moves through the learning curve and the calling list is qualified to a greater degree as the calling progresses.
Will TeleArk understand my business and be able to properly represent my company?
It is true that your Sales Associate will not be able to deal with your prospects at the same level you can. However, that can be a good thing. Remember the objective of your appointment setting campaign is to set appointments, not to explain all the details of your product or service. Your calling team will be versed in the basics of your business but they are not trying to replicate you. Your well planned appointment setting campaign has a guideline document for the dedicated Sales Associate. This single point of reference enables your dedicated Sales Associate to answer all of the basic questions. Beyond that, they will tell the prospect that they are not the best person to deal with that question and turn them over to you.
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